AI-Powered Automation for a Leading Financial Institution
Client:
Fortune 500 Banking & Financial Services Company
Challenge:
- The client struggled with manual loan processing, leading to slow turnaround times and operational inefficiencies.
- Needed an AI-driven solution to automate risk assessment and enhance customer experience.
Solution Provided By Technizer India:
- Developed a custom AI/ML model for automated risk assessment and predictive analytics.
- Implemented RPA (Robotic Process Automation) to reduce manual workload.
- Integrated chatbots for instant customer query resolution.
Results & Impact:
- Loan approval process accelerated by 70%, improving operational efficiency.
- Customer satisfaction increased by 35% due to faster processing.
- Reduced operational costs by 40% through automation.
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